Privacy Policy

1. General Information

Diego Eduardo Napoli ("we", "our" or "us") respects your privacy and is committed to protecting your personal data. This privacy policy informs you about how we collect, use and protect your information when you visit our website napolidata.com and use our services.

2. Data We Collect

IMPORTANT: This website does NOT use contact forms that collect personal data. All contact is made through external channels by the user's own decision.

2.1 Information you provide directly (external channels):

• Voluntary communications: Information you decide to share voluntarily through WhatsApp, email or LinkedIn
• Download data: Name and email when requesting free resources (PDFs, guides, templates) through specific forms

2.2 Information collected automatically:

• Technical data: IP address, browser type, pages visited, time on site
• Geolocation: Approximate country for automatic language detection (using services like ipapi.co)
• Cookies: Language preferences and website settings

3. How We Use Your Data

We use the collected information only to:

• Respond to inquiries: Respond to communications you voluntarily initiate through external channels
• Send resources: Provide specifically requested guides, templates and resources
• Improve services: Analyze website usage to improve user experience (anonymous technical data only)
• Personalization: Automatically detect your preferred language

We do NOT:

• Send unsolicited commercial communications
• Proactively collect personal data
• Conduct invasive user tracking
• Store unnecessary personal information

4. Legal Basis for Processing

We process your personal data under the following legal bases:

• Consent: When you voluntarily provide your data through forms
• Legitimate interest: To respond to inquiries and improve our services
• Contract performance: For the provision of professional services

5. Information Sharing

We do not sell, rent or share your personal information with third parties, except in the following cases:

• Service providers: Email services (for resource delivery), geolocation services (ipapi.co) under strict confidentiality agreements
• Legal requirements: When required by law or competent authorities
• Rights protection: To protect our rights, property or security

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against:

• Unauthorized access
• Alteration, disclosure or destruction
• Accidental loss

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal data for the time necessary to:

• Inquiries: 2 years from last contact
• Downloaded resources: 3 years for effectiveness tracking
• Active clients: During the commercial relationship plus 5 years due to legal obligations

8. Your Rights

You have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your data
• Portability: Receive your data in structured format
• Objection: Object to the processing of your data
• Restriction: Request restriction of processing

To exercise these rights, contact us at: sales@napolidata.com

9. Cookies and Similar Technologies

We use strictly necessary cookies to:

• Remember your language preferences
• Improve website functionality
• Analyze website traffic

You can configure your browser to reject cookies, although this may affect website functionality.

10. International Transfers

Your data may be processed on servers located outside your country of residence. We ensure that any international transfer complies with applicable data protection regulations through:

• Approved standard contractual clauses
• Adequacy certifications
• Additional security measures

11. Minors

Our services are directed to professionals and businesses. We do not intentionally collect information from minors under 16 years of age. If we discover that we have collected data from a minor, we will delete it immediately.

12. Changes to This Policy

We may update this privacy policy periodically. Significant changes will be notified through:

• Prominent notice on our website
• Email to our registered contacts
• Update of the "last modified" date

13. Contact

If you have questions about this privacy policy or the processing of your personal data, you can contact us:

14. Supervisory Authority

If you believe that the processing of your personal data infringes applicable regulations, you have the right to file a complaint with the competent data protection authority in your jurisdiction.